Elected volunteer responsible for addressing the needs of chapter membership, including service delivery, recruiting and retaining members in accordance with chapter policies and bylaws.

Role and Responsibilities

  • Develop and maintain a chapter membership plan that assures continued growth through proactive recruiting and partnering with major
  • area employers
  • Promote the value of PMI and chapter membership
  • Liaison with potential PMI members and encourage them to be members of the chapter
  • Develop and implement a plan to recognize member milestones (such as anniversaries or awards)
  • Develop and implement a member retention program
  • Revise membership benefits and value on a regular basis
  • Develop and implement membership welcome and support plan
  • Answer general membership inquiries; respond to member/non-member information inquiries and other requests for assistance
  • Act as the primary recipient for the Data Exchange Program (DEP)
  • Maintain the membership records of the chapter (DEP)
  • Provide communication list/member updates to officers
  • Coordinate the production and distribution of timely membership reports, such as monthly membership reports by demographics
  • (city, state, age, industry, etc.)
  • Develop and administer membership satisfaction survey/exit survey
  • Ensure that members are aware of available services
  • Work with marketing to develop a plan to implement outreach to the community including commercial, not-for-profit and other
  • professional associations about membership
  • Support and attend annual general meeting
  • Develop and implement succession and transition plan

Qualifications and Education Requirements

  • Member in good standing of PMI and PMIWIC
  • Ultimate team player – as a leader and team member
  • Must be willing to commit to attending Board and Membership meetings, responding to emails and participating in chapter operations as appropriate.
  • Willingness to learn email marketing program and technical aspects of the Web Site
  • Willingness to respond to Web Support questions any day of the week at any time of the day

Proficiency in using PMI Data Exchange Program ( DEP)Role Specific Skills

  • Data Analysis and Reporting
  • Proficient in Email Communications (e.g., MS Outlook, Google Mail)
  • Knowledge of PMI Credentials
  • Proficient use of Survey Tools/Market Research/Demographic Research
  • Marketing Skills
  • Proficient use of word processing, spreadsheet and presentation tools (e.g., Microsoft Office, Open Office)

Other Leadership Skills

  • Public Speaking/Presentation Skills
  • Active Listening skills
  • Team Building skills
  • Persuasion skills